Privacy Policy

Last updated: January 1st, 2024

By signing up for Gwiz, you understand and accept the following privacy policy.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information: When you sign up for Gwiz, we may collect personal details such as your name, email address, and payment information.
Usage Data: We collect information about your interactions with our services, such as the features you use and the time spent on the platform.
Device Information: We may collect information about the device you use to access our services, including hardware model, operating system, and IP address.
Email Data: To provide our email organization and management services, we access and process your email data through the Gmail API. This includes email content, labels, and metadata necessary to provide the Service.

How We Use Information

The information we collect is used to:

Provide, maintain, and improve our services
Develop new features and functionalities
Communicate with you, including sending service-related notices
Ensure the security of our services and users
Process your email to organize and manage your inbox according to your preferences
Provide customer support and respond to your inquiries

Information Sharing

We do not share personal information with companies, organizations, or individuals outside of Gwiz except in the following cases:

With Your Consent: We will share personal information when we have your explicit consent.
For Legal Reasons: We will share personal information if we believe that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe) and cloud hosting services. These providers are contractually obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We seek to maintain reasonable security measures in order to attempt to protect against the loss, misuse, or unauthorized access of the personally identifying information under our control.

We strive to take reasonable measures to protect the confidentiality, security, and integrity of the personal information collected from our website visitors. Any personal information we retain under our control is stored in secure operating environments that are not available to the public and that are only accessible to authorized employees. We also have security measures in place to protect the loss, misuse, and unauthorized access of the information under our control.

Unfortunately, there is no such thing as perfect security. As a result, although we strive to protect personally identifying information, we cannot ensure or warrant the security of any information transmitted through or stored on the Site or the Service. In the event of a security breach, we have procedures in place to protect our consumers' data and will notify affected users as required by law.

Email Data and Gmail API

Gwiz accesses your Gmail account through the Gmail API to provide email organization and management services. Important points about how we handle your email data:

We do not participate in sending or receiving your email
We simply monitor your Inbox and apply/remove labels (we never delete emails)
Email messages processed by the Service remain on your email server
Your email server takes all actions on your email
We do not have physical possession of your email - it all remains on your email server
We access only the minimum amount of email data necessary to provide the Service

Account Information

Gwiz account holders agree to keep their Sign-in IDs and passwords secret to prevent unauthorized access and use of their accounts. You are responsible for all use of the Service under your account. Before we allow account holders to access their personal information, we verify their identity by requesting information such as their Sign-in ID and password.

Payment Information

We use a third-party subscription provider (Stripe) to handle all aspects of your financial transactions involved with purchasing Gwiz products. We do not store your full payment card information on our servers. Payment information is processed securely through our payment processor. If you wish to review their security setup, you can do that at stripe.com.

Your Rights

You have certain rights regarding your personal information:

Access: You have the right to access information held about you
Correction: You can request correction of inaccurate information
Deletion: You can request deletion of your personal information, subject to certain exceptions
Data Portability: You can request a copy of your data in a portable format
Opt-out: You can opt-out of certain communications from us

To exercise these rights, please contact us at the email address provided below.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you cancel your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or accounting purposes.

Children's Privacy

Our Service is available only to individuals who are at least 13 years old or possess legal parental or guardian consent. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you of material changes via email or through a notice on our website. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@gwiz.ai or support@gwiz.ai.